ECLINICALWORKS CONSULTING AND SUPPORT
eClinicalWorks is one of the most popular EHR, EMR and practice management (PM) platforms for ambulatory medical practices. Unfortunately, many practices have found that the support provided by eClinicalWorks is less than stellar. To add to this, there is often a langauge barrier since most support is provided from India.
How MD Tech Pro Can Help
Many medical practices rely on MD Tech Pro to overcome the challenges they encounter with eClinicalWorks support. Over the years MD Tech Pro has accumulated a significant amount of knowledge and experience supporting eClinicalWorks implementations and installations. We also work between the practice and eClinicalWorks so you get the support that you paid for from eClinicalWorks.
MD Tech Pro provides the following eClinicalWorks services:
Please note, we do not provide eClinicalWorks support without an IT support agreement in place. {See Below}
- Transitioning and implementation support for eClinicalWorks
- Hardware sourcing, installation and setup to support an eClinicalWorks implementation
- Configuration services to interface with lab orders and results, medical billing systems or other interface requirements
- Managing support tickets within your practice and engaging eClinicalWorks support for issues.
- IT management within your practice including the installation and maintenance of all eClinicalWorks software upgrades and patches.
- Setup and configuration of the eClinicalWorks Patient Portal
- Answer to many common questions regarding eClinicalWorks issues
- Management of support tickets with eClinicalWorks ensuring an answer is received and it is understood
- Documentation of common eClinicalWorks issues, tips and tricks that are shared within your practice
To inquire about our IT support offerings for medical practices, contact us online or by phone at 888.638.3242. As an IT customer you will receive complete IT services including 24/7/365 monitoring as well as on-site and remote support for your practice at a very economical investment. Find out why MD Tech Pro is the leading provide of IT services for medical practices by contacting us today.
For more information about eClinicalWorks support and our medical practice IT support services, contact us
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