Ask an Expert – FAQ
As experts in IT and EMR services for medical practices, we receive a lot of questions about how to best run or manage a practice. Below are just a few questions we’ve received. Have a question of your own? Visit our Ask The Expert page to submit your question.
We have a full-time IT Manager for our 5 location medical practice. We like having someone available for quick questions or problems but we don’t really want the expense of a full-time employee or need someone full-time. Can MD Tech Pro provide us with full-time support without the full-time cost? Practice Manager, Scottsdale AZ
MD Tech Pro has solutions for every situation. Your scenario is very common for many practices and we can customize a solution that fits your need. Many practices like having someone once a week for a few hours or even once a month for on-site questions and maintenance. If any questions pop up between these visits, we are just a phone call away. We are able to answer many questions over the phone and a majority of items can also be resolved remotely that allow us to control your computer systems via the internet.
We have been hearing all kinds of information about the move to EMR solutions and we are just not sure which one to choose or if we are ready? Do you have any suggestions on how to proceed, which EMR is the best one and what it takes to get ready?
Selecting the right EMR and Practice Management (PM) solution is all about education and fit. Knowing about the pros and cons of each system is important and knowing what will fit in your practice is critical. MD Tech Pro is familiar with all popular EMR and PM solutions and we can help you during the education and research process. We can even help to schedule demos, negotiate pricing and when it comes time with implementation, training and support every step of the way.
I’m starting my own practice. Do you provide services for one person practices? Do you also sell computers that can be used in my practice?
Yes, we can help with any size practice from 1 doctor to 100. We understand what it’s like to be just starting out where every dollar counts. With our vendor contacts and bulk buying discounts we can help you get the best pricing and the right products for your practice.