“MDTechPro helped to improve the speed and reliability of all of our computers and tablets. We are a busy cardiology practice and we can’t afford any downtime. We found them to be the best at providing IT support to our medical practice and highly recommend their EMR support solutions.”
IT Support for Medical Practices
Not all IT support for a medical practice is created equal
IT support for a medical practice is different. EMR software, HIPAA compliance, HL7 interfaces, integrations and the unique workflow of a medical practice calls for better support. Our healthcare IT support team knows how to help your medical practice succeed.
Solutions Overview – IT Support for Medical Practices
Example of Services and Support
- 24/7/365 remote monitoring and resolution of issues
- EMR support and management / upgrades
- Anti-virus, security and spyware protection for all devices
- Guidance on technology best practices
- On-site and remote support
- Hardware selection and sourcing. We have relationships to get the best pricing for your medical practice
- HIPAA risk assessments and management
Medical Practice Sizes and Specialties Supported
MDTechPro provided IT support for all medical practice sizes. Our smallest customer has 1 employee while the largest medical practices have over 500 employees. We customize our solutions to fit the need of the each practice. Small (1-4 physicians) and medium size practices (5-10 physicians) make up the bulk of our clients. Larger practices that have 11 or more physicians, we do anything from completely managing all IT solutions within the practice to helping to supplement an IT person who works full-time in the practice.
We support all kinds of specialties with our IT support services including primary care, oncology, cardiology, dermatology, OBGYN and pediatrics but we can provide IT support for any medical practice specialty.
Some feedback from our medical practice customers
“Our computers were running slowly and every Monday morning there seemed to be a problem with our old IT company. They also didn’t know much about healthcare or medical practice workflows but they were the cheapest. We finally switched to MDTechPro to provide IT support to our dermatology medical practice and we are thrilled. We no longer have outages every Monday morning or after every upgrade. They’ve been amazing for my sanity.”
Lori BernardDermatology Associates
“We’ve been using MDTechPro for IT support at our medical practice for over 10 years. We rarely have issues and when we do I’m able to contact someone from their help desk and things are back up and running quickly. It’s such a relief that they stay up with updating Allscripts for us. Now IT support is one less thing I need to worry about.”
Office ManagerPrimary Care Group of Atlanta
“We use MDTechPro to provide IT support to our multi-location medical practice. We chose MDTechPro based on their extensive experience with eClincialWorks support and couldn’t be happier.”