Medium Sized Medical Practice I.T. Support
Medium Sized Medical Practice I.T. Support
Practice Size: 5 – 10 Physicians
Within a practice that has more than 5 physicians, you need more than just someone who will quickly respond to a computer problem. You need a team of medical I.T. experts who understand your medical practice who will work proactively to make sure systems your I.T. systems don’t go down in the first place. You need a partner with years of experience and success in providing I.T. support and technology services to medical practices. You need MD Tech Pro!
Many medium sized medical practices will try to hire their own IT staff or call on an IT company as needed or worse yet, use a company that does not specialize in supporting medical practices. In most instances, the practice is missing out on the support and leadership that a true healthcare IT company like MD Tech Pro can provide. A practice with 5 or more physicians has unique needs that can not be filled by one or two internal employees or by a non-medical IT company. MD Tech Pro has over 15 years of experience in supporting medical practices. Below are just of few of the benefits of the MD Tech Pro “Practice Pro” service solution.
The “Practice Pro” Solution for a Medium Sized Medical Practice
- Fast Response
With MD Tech Pro, you can expect fast response and resolutions to server, computer or technology issues. Whether your solution requires an on-site visit or can be resolved via remote means, solving your issue quickly and accurately is our goal.
- Help Desk / Client Solutions Center
Every client has access to the MD Tech Pro Client Solutions Center where we have a team of experts ready to answer your call for support or technology related questions. Fast support and solutions are just a click or phone call away.
- On Site Presence and Support
As a larger practice, some on-site support will be needed possibly even full-time support. Based upon your needs, a member of our I.T. support team can be dispatched or scheduled on-site to support your practice full or part-time. We will work with you to customize a solution that fits your practices’ needs as well as your budget.
- EHR and Practice Management Expertise
Regardless of your EHR status, our team of EHR experts can help you with EHR transitioning and selection, implementation, training or support. We have experience in supporting all of the top EHR software systems including but not limited to Allscripts, eClinicalWorks, Sage, NextGen, Greenway and many more. Not just I.T. support, MD Tech Pro is medical I.T. support.
- Proactive Support
Our Practice Guard service monitors your servers, desktops and servers, and I.T. systems 24/7/365. Alerts are received by our Wizard desk where we can work proactively to resolved issues in many instances before you may even know there is a problem. Our focus on being proactive reduces or prevents downtime within your practice which increases productivity and reduces frustration for your team.
- Computer Hardware
When hardware upgrades or purchases are required, we can help you select and order the right equipment to fit your practice. Whether you need servers, laptops or notebooks, desktops, printers or other equipment, MD Tech Pro will help you to make the right choice for your needs and your budget.
- Technology Planning
Whether planning for expansion, backup and recovery or just managing your technology budget, MD Tech Pro is like having your very own CIO on your staff…. without the 6 figure salary!
- Tracking and Accountability
Your practice will have access to their very own trouble ticket system so you can submit and track issues. No more issues going unresolved!
- Vendor Management
Includes as part of our service we can also assist you in working with your medical billing, transcription, telecom, appointment reminder services and more as it relates to your technology systems.
- Security and Anti-Virus Protection
Industry leading virus and spyware protection are included with Practice Pro so that every computer in your practice is protected. No more expensive license renewals every year for every computer.
A Complete Solution!
Our Practice Pro solution is a complete suite of services for your medical practice. More than just IT support, Practice Pro is a complete I.T. solution specifically developed for your medical practice.
Get Started Now! Call: 888.638.3242 or Online