Small Medical Practice I.T. Support
Small Medical Practice I.T. Support
Practice Size: 1 – 4 Physicians
Within a small medical practice, you need more than just someone who will quickly respond to a computer problem. You need a team of medical I.T. experts who understand your medical practice who will work proactively to make sure systems your I.T. systems don’t go down in the first place. You need a partner with years of experience and success in providing I.T. support and technology services to medical practices. You need MD Tech Pro!
The “Practice Pro” Solution for a Small Medical Practice
Full-Time I.T. Support at a Part-Time Cost
- Fast Response
With MD Tech Pro, you can expect fast response and resolutions to server, computer or technology issues. Whether your solution requires an on-site visit or can be resolved via remote means, solving your issue quickly and accurately is our goal.
- Help Desk / Client Solutions Center
Every client has access to the MD Tech Pro Client Solutions Center where we have a team of experts ready to answer your call for support or technology related questions. Fast support and solutions are just a click or phone call away.
- On Site Presence and Support
Depending upon your needs, a member of our I.T. support team can be dispatched or scheduled on-site to support your practice. While many issues can be resolved remotely, we find that a mix of on-site and remote support are the best fit for most small practices. We can customize a solution that fits your practices’ needs as well as your budget.
- EMR and Practice Management Expertise
Regardless of your EMR status, our team of EMR experts can help you with EMR transitioning and selection, implementation, training or support. We have experience in supporting all of the top EMR software systems including but not limited to Allscripts, eClinicalWorks, Sage, NextGen, Greenway and many more. Not just I.T. support, MD Tech Pro is medical I.T. support.
- Proactive Support
Our Practice Guard service monitors your servers, desktops and servers, and I.T. systems 24/7/365. Alerts are received by our Wizard desk where we can work proactively to resolved issues in many instances before you may even know there is a problem. Our focus on being proactive reduces or prevents downtime within your practice which increases productivity and reduces frustration for your team.
- Computer Hardware
When hardware upgrades or purchases are required, we can help you select and order the right equipment to fit your practice. Whether you need servers, laptops or notebooks, desktops, printers or other equipment, MD Tech Pro will help you to make the right choice for your needs and your budget.
- Technology Planning
Whether planning for expansion, backup and recovery or just managing your technology budget, MD Tech Pro is like having your very own CIO on your staff…. without the 6 figure salary!
- Tracking and Accountability
Your practice will have access to their very own trouble ticket system so you can submit and track issues. No more issues going unresolved!
- Vendor Management
Includes as part of our service we can also assist you in working with your medical billing, transcription, telecom, appointment reminder services and more as it relates to your technology systems.
- Security and Anti-Virus Protection
Industry leading virus and spyware protection are included with Practice Pro so that every computer in your practice is protected. No more expensive license renewals every year for every computer.
A Complete Solution!
Our Practice Pro solution is a complete suite of services for your medical practice. More than just IT support, Practice Pro is a complete I.T. solution specifically developed for your medical practice.
Get Started Now! Call: 888.638.3242 or Online